This is a great group. After visiting their website, I followed the instructions and boxed up my dress and sent it in. They called me and we discussed a variety of options. I finally decided upon a shadow box, pillow, angel ornaments and angel tree toppers. Both my daughters were married in the last 2 years and this was a way to give them the dress in ways they can keep and enjoy. The items are beautiful and keep the most poignant portions of the dress are intact and identifiable. I do wish they sent a note to alert before the dress is shipped so we could change the date if we weren’t home. Otherwise, it was an awesome experience.